The Small Print

Delivery

We want to keep things as simple as possible, so we therefore we don't charge a delivery fee on orders within the UK only. Delivery charges outside of the UK can be calculated separately. Orders will be sent via Royal Mail first class, and will take between 3-5 days to be delivered.

To save the environment, we try to reuse boxes and packaging where possible, but this should in no way affect the quality of the products.

 

Returns

If you wish to return all, or part of your purchase to us, you must notify us via email to lewis@kinhome.co within 14 days of receipt of the item(s). You must provide the order number, and details of the item(s) you wish to return.

As the customer, you will be responsible for the cost of returning the item. We will advise you of the return address in our reply email.

Once the item(s) have been received and checked, a refund notification will be sent.

 

Privacy Policy

We may automatically log information about you and your computer. For example, when you visit our site, we may log your device operating system type, browser type, browser language, pages you have viewed, how long you spent on a page, access times, internet protocol address, and information about your use of and actions on our site. 

If you sign up to our newsletter, then every email we send you will contain an unsubscribe link.

If you place an order, your payment details are held by our third party payment processor (Shopify) and we do not have access to these details. We only have access to information required to complete your order (your name, and contact details).