The Small Print
Standard Delivery Options
- Orders under £25: We charge £2.95 if under £30
- Orders over £25: Free Delivery
Further UK Delivery Options
- 1st Class / Tracked 48: We charge £4.50
- Special Delivery / Priority Shipping: We charge £10
EU Delivery Prices
- All orders: We charge £10
Orders will be sent via Royal Mail / UPS, and will take between 1-4 days to be delivered depending on the delivery option you selected. If orders are made when the shop is closed (Sunday / Monday) they may be sent on the next working day after we re-open.
You are able to select your preferred delivery option at checkout. You are also welcome to collect from our store, in Harborne (B17 9RA).
Returns & Refunds
If you wish to return all, or part of your purchase to us, you must notify us via email to firstname.lastname@example.org within 14 days of receipt of the item(s). You must provide the order number, and details of the item(s) you wish to return.
Once the item(s) have been received and checked, a refund notification will be sent.
We may automatically log information about you and your computer. For example, when you visit our site, we may log your device operating system type, browser type, browser language, pages you have viewed, how long you spent on a page, access times, internet protocol address, and information about your use of and actions on our site.
If you sign up to our newsletter, then every email we send you will contain an unsubscribe link.
If you place an order, your payment details are held by our third party payment processor (Shopify) and we do not have access to these details. We only have access to information required to complete your order (your name, and contact details).